The Policy will continue to apply even if you end your agreement with us, to continue to protect your data.
This Policy should be read with your contract Terms and Conditions, which includes specific information about the use and disclosure of your information.
Please respond via email to email@example.com if you DO NOT CONSENT and we will address any concerns you have. If we do not hear from you, we will assume you consent to us holding your data.
When you fill in an application form for a trade account with us you and you contact us by phone or e-mail, you are providing us with your personal information. The extent of information that you provide to us will depend on the reason that you’re providing it to us, but could include the following:
We collect information on your products and services with us and your interaction with us through our website, social media channels and Customer Service teams.
We will only use your personal information where you have clearly given us permission to do so, or if there is another lawful reason for using it. The reasons include the following:
The reasons that we will use your information include:
There are different lawful bases that we rely on to use your personal information:
Contractual: The personal data that we hold about you is required for the purposes of delivering the contractual agreement that we have with you. For example, processing payments, delivering your service and updating you on any changes to the agreement.
Legitimate interests: We may use your personal information for legitimate interests, for example to improve our products and services or to notify you about relevant products and services that we genuinely believe to be of interest to you and your business. Where we believe it is appropriate, we will provide an opt-out option so that you can maintain control over how we use your information.
Any personal data that you give us is stored on our secure server.
We will keep your data in line with our data retention policy:
Any personal identification (ID) required for application purposes will be destroyed after 30 days of the application being processed
Any account and transactional information associated with products and services will be kept for 7 years from the time your agreement has ended with us. This is for legal and regulatory requirements relating to financial data. We also may need the information for our legitimate purposes to deal with any disputes or concerns that may arise with your account.
To ensure that you have control over the information that we hold about you, there are a number of rights that you have:
For any requests related to your rights noted above, please send an email to the Data Protection Officer at firstname.lastname@example.org
Europa Truck Parts Ltd
Station Road Ind Est
Tel: 01226 755123
Fax: 01226 754426
8.00 a.m. to 6 p.m
But feel free to call anytime.